Translation for those who don't know all the agency lingo below. The new Computer system that the State of Texas paid hundreds of millions of dollars for, and been trying to get up and running properly for the past 7 years, still doesn't work, and so they are now telling staff that work with Medicaid for the elderly and disabled to go back to using the old system for any cases that are new, or haven't already been converted into the new (but dysfunctional) system.
To: TIERS/State Portal Users
To: TIERS/State Portal Users
From: TIERS Application Support
Subject: ME/DADS New Applications
Date: August 9, 2006
The Office of Eligibility Services has requested the Medicaid for the Elderly and People with Disabilities staff located in the Integrated Eligibility pilot offices to discontinue processing applications for clients who are unknown to SAVERR and TIERS through the TIERS system. These applications should be processed using the legacy system (SAVERR/MECM) effective July 15, 2006.
In order to keep consistent with this process, The Department of Aging and Disability Services (DADS) staff located in the Integrated Eligibility pilot offices (Travis and Hays Counties) will discontinue processing applications for clients who are unknown to SAVERR, SAS and TIERS through the TIERS system. These client applications should be processed using legacy systems (SASO/SAS Wizards) effective July 15, 2006.
ME/DADS cases currently in TIERS should continue to be worked in TIERS.
Texas Works staff located in the Integrated Eligibility pilot offices should continue processing new applications through the TIERS system.
